PRIVACY POLICY
This Privacy Policy describes how Lunático Astronomía S.L. (“we”, “us” or “our”) collects, uses and protects your personal data when you use this website.
1. DATA CONTROLLER
Lunático Astronomía S.L.
Bahía de Almería 14D (4º A)
28042 Madrid, Spain
Email: info@lunatico.es
2. PERSONAL DATA WE COLLECT
We may collect and process the following personal data:
- Identification data (name, surname)
- Contact details (email address, phone number)
- Billing and delivery address
- Payment information, processed securely via third-party providers
- Order and transaction data
- Technical data, such as IP address, browser type and similar information
3. PURPOSE OF PROCESSING
We process your personal data for the following purposes:
- To process and deliver your orders
- To provide customer support
- To manage payments and invoices
- To comply with legal obligations
- To improve our services and website
4. LEGAL BASIS
The legal bases for processing your data are:
- Performance of a contract, for processing orders
- Compliance with legal obligations
- Legitimate interest, for example to improve our services
- Consent, for marketing communications where applicable
5. DATA SHARING
We may share your data with:
- Payment providers, such as Stripe or PayPal
- Shipping and logistics companies
- IT, hosting and website service providers
All third parties are required to process your data in accordance with applicable data protection laws.
6. INTERNATIONAL TRANSFERS
Some service providers may be located outside the European Economic Area. In such cases, appropriate safeguards are used to protect your data.
7. DATA RETENTION
Personal data will be retained only for as long as necessary to fulfil the purposes described above and to comply with legal obligations.
8. YOUR RIGHTS
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Request data portability
You may exercise your rights by contacting us at info@lunatico.es.
You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).
9. DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.
10. COOKIES
This website uses cookies. For more information, please refer to our Cookies Policy.
11. CHANGES
We may update this Privacy Policy from time to time. The latest version will always be available on this website.